Trigger and Relay settings

Let's ensure your trigger settings and relay is set correctly. We start by navigating to the "Devices" page on the side menu - ORGANISATION > DEVICES

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1. Locate the desired device and click the “Quick Actions” button as indicated below.

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2. A menu will appear, select the “Components” option to open the device settings.

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3. Navigate to the “Incoming call” component and click the edit button as indicated below. Double check the Relay number and ensure they are correctly assigned.

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4. Once completed, save and dial *#0003 from the cell number of the intercom to re-test.