1. Complex dashboard

1. Main Menu

Hide and show the menu by clicking this button. This allows you to free up space and view more information on your screen. On the main menu, you can access all the functionality available on your account and add links to your favourites. To add a menu item to your favourites, simply click the star on the right-hand side of the menu item. All menu items that are white are available and all menu and items that are greyed out are not available on your account.

2. Select Organisation

If you have more than one organisation/complex linked to your account, you can search and select the organisation from the dropdown menu that you want to switch to. Select the organisation and the page will refresh with the selected organisation.

3. Logout

This button will log out the user and navigate them to the Login page.

4.User Maintenance

This button will navigate the user to the User Maintenace page where one can view the users that have admin access. You can also easily add more users to the organisation from the User Maintenance page by simply clicking the "+" button.

5. Units - New

This button navigates the user to the "Unit Maintenance" page where he/she can quickly and easily manage their Units, Occupants, and Authenticators within the organisation.

6. Partner Invites

This button navigates the user to a page where they can easily view, accept, and decline any partner invites the organisation has received.

7. "+"

Customise your dashboard header bar to suit your preferences by selecting the quick action buttons to display within the header bar.

8. Refresh

Refresh and update the dashboard by clicking on this refresh button.

9. Organisation/Complex information

This component displays more information about the organisation/complex. This includes the complex name, installers, and their contact numbers. Quick action buttons are displayed to allow users to easily edit the organisation's details as well as the GPS coordinates of the complex.

10. Edit Organisation

Click this button to open the "Edit organisation" pop-up. Here a user can edit the organisation's details such as preferences, physical address, geolocation, and postal address.

11. GPS/MAP

This will open a pop-up of a map view with drag and drop functionality where the user can drag and drop the pin-point marker to target exactly where the complex is located.

12. Global health

This component displays the live status of the devices linked to the organisation. A user can simply click on a graph to open a detailed table allowing the user to view more information on the selected segment.

13. Messaging

This component displays more information on the Messaging management of the complex/organisation. This includes your comb credit balance, the last time you recharged, the functionality to top up your account and create new messages.

14. New Message

Here you can send a message to other users within an organisation. A user can directly send a message either by Email, SMS, or Mobile App. Simply click the New Message button to open the "Create new message" pop-up. Select the messaging type and choose the recipients (either bulk messaging or individually). Complete the subject and message, then click the Send button to complete the process and send the message.

15. Comb credit balance

This section indicates your Comb Credit balance and your Status linked to the balance notifying the user whether their credit is low and needs a top-up.

16. Top-up

If the organisations balance is running low, the user can easily top-up their account directly from the Dashboard. Simply click the "Top-up" button and follow the instructions to request a top-up.

17. Organisation devices

This component indicates the devices that are linked to the organisation. A user can overview each of the device's name, type, and status. The user can further simply click on the device component to view a detailed breakdown and live status of the device.

18. Device component

View the status of each device with the ability to click on the device to open a pop-up with a detailed overview of the device.

19. Residential stats

This component provides a basic overview of the residential stats based on the user roles of the people living within the organisation. For example, the number of owners, occupants, workers or visitors who live in the organisation.

20. Reports

A user can directly access reports from the complex dashboard. Click the Reports button to open a pop-up that allows the user to easily generate reports directly from the dashboard. The report types consist of: Access report, Auth last used, Billing detail, Billing summary, Biometric enrolment, Excel reports, Scanner detail, and SMS billing summary reports.

21. Licenses.

This component allows the user to view and manage the organisations device licenses. The user can view the licenses that they own as well as the statuses such as "Active", "Expiring" and "Expired". This will help users ensure that device licenses are always "Active".

22. Manage Licenses.

This button will navigate the user to the Comb store where he/she can view and manage their products and device licenses in more detail.

2. Installer dashboard

1. Main Menu

2. Select Organisation

3. Logout

This button will log the user out of their account and navigate them to the Login page.

4. Create organisation

This quick action will allow Installers to easily create an organisation directly from their dashboard. Simply click this button to navigate the user to the Create complex page. Here the installer can complete the required fields to create a new organisation.

5. Add user

This button will navigate the user to the User Maintenace page where he/she can view the users that have admin access. Users can also easily add more users to the organisation from the User Maintenance page by simply clicking the "+" button.

6. Refresh

Refresh and update the dashboard by clicking on this button.

7. Organisations map view filter list

Installers can click the organisation dropdown menu to search and filter the map view to display a specific organisation. This allows Installers to easily focus on a specific complex.

8. Devices map view filter list

Installers can click the devices dropdown menu to filter the map view to display specific devices. This allows Installers to easily focus on specific devices.

9. Global health

10. Map view

Installers are provided with a map view with the locations of their devices. The devices will be displayed in the form of a GPS marker that are colour coded based on their device status.

11. Red device GPS marker

This marker represents the location of an offline device

12. Green device GPS marker

This marker represents the location of an online device

13. Online devices

This pie chart represents the Installer's online and offline devices. Green indicating online and red indicating offline devices. The user can click on the pie chart segment to reveal more information on the selected segment. On the table represented, the Installer can view more information and have quick access to rebooting each device, viewing more information of each device, and configuring the device's settings.

14. Signal strength

This pie chart represents the signal strength of the Installers devices. Green indicates good and red indicates bad. The user can click on the pie chart segment to reveal more information on the selected segment. On the table represented, the Installer can view more information on the signal strength of each device and have quick access to configuring the settings of the device.

15. Battery voltage

This pie chart represents the battery voltage of each of the installer's devices. The user can click on the pie chart segment to reveal more information on the selected segment. On the table represented, the Installer can view more information on the battery voltage of each device and have quick access to configuring the device's settings.

16. Firmware

This pie chart represents the firmware version status of the Installer's devices. Green indicates up-to-date, Amber indicates out-of-date, red indicates not supported and grey indicating unknown. The user can click on the pie chart segment to reveal more information on the selected segment. On the table represented, the Installer will be able to view more information on each device's firmware status as well as have quick access to updating each device's firmware by simply clicking on the associated settings button.

17. License status

This pie chart represents the license statuses of the Installer's devices. The user can click on the pie chart segment to reveal more information on the selected segment. On the table represented, the Installer can view information on each device's license status and have quick access to navigate to the Comb store to manage their device licenses in more detail.

18. Device stats

This table represents information on the different types of devices that are linked to the Installer. The Installer can view the different types of devices as well as the number of devices that are synced, how many are not synced and the total number of devices of each device type.

19. Installer organisation list

This table represents organisations that are linked to the Installer. From the dashboard, the installer will be able to view his organisations device's statuses, and easily edit their organisations by simply clicking the edit button associated with the organisation. This will open the edit organisation pop-up. Here the Installer can edit the organisations details and click "SAVE" button to apply the changes.

Interactive pie chart

The user can click on the pie chart segment to reveal a table with more information on the selected segment.

3. Management Agency dashboard

1. Main Menu

2. Select Organisation

3. Logout

This button will log the user out of their account and navigate them to the Login page.

4.User Maintenance

5. Partner Invites

This button navigates the user to a page where they can easily view, accept, and decline any partner invites the organisation has received.

6. Edit Organisation

Click this button to open the "Edit organisation" pop-up. Here a user can edit the organisation's details such as preferences, physical address, geolocation, and postal address.

7. Create organisation

This quick action will allow management agency users to easily create an organisation directly from their dashboard. Simply click this button to navigate the user to the Create complex page. Here the installer can complete the required fields to create a new organisation.

8. Comb store

The user can simply click this button to navigate to the Comb store page where he/she can purchase and manage their device's licenses.

9. "+"

Customise your dashboard header bar to suit your preferences by selecting the quick action buttons to display within the header bar.

10. Refresh

Refresh and update the dashboard by clicking on this refresh button.

11. Organisations map view filter list

Management agency users are able to click the organisation dropdown menu to search and filter the map view to display a specific organisation. This allows users to easily focus on a specific complex.

12. Map view

Management agency users are provided with a map view of the locations of their linked organisations. The organisations will be displayed in the form of a GPS marker that is colour coded based on the organisations device status.

13. Green GPS marker

An organisation linked to the management agency that has active devices operating.

14. Grey GPS marker

An organisation linked to the management agency that does not have any active devices operating.

15. Global health

16. License status

This pie chart represents the license status of the selected organisations devices. Green indicating active licenses, amber indicating expiring licenses and red indicating expired licenses. The user can click on the pie chart segment to reveal more information on the selected segment. On the table represented, the management agency user can view more information on the devices license status as well as have the ability to navigate to the Comb store to manage their products and device's licenses.

17. Monthly authenticator usage

This pie chart represents the number of times the authenticators have been used in the past month at a selected organisation. The user can click on the pie chart segment to reveal more information on the selected segment. On the table represented, the management agency user will be able to view more information on the authenticators used within that month at the organisation. The user will also have the ability to navigate to the Triggers page to further manage their authenticators.

18. Network balances

This pie chart represents the network balances of the organisations devices. Green indicates resources are good, amber indicating resources are low and red indicating no resources. The user can click on the pie chart segment to reveal more information on the selected segment. On the table represented, the management agency user can view the organisation's device network balances in both airtime and data forms to ensure that the credit is always topped up so that services never experience any down-time.

19. Partners/Organisations

This table represents the partners and organisations that are linked to the management agency user. The management agency user can view all their organisations/partners and additional information such as available balances. The user can filter the table to easily find a specific organisation and have the functionality to: Generate reporting for each organisation, edit units, and send messages to other organisations that are linked to the account.

20. Edit unit

This button navigates the user to the "Unit Maintenance" page where he/she can quickly and easily manage their Units, Occupants, and Authenticators within the organisation.

21. Messaging

A management agency user can click on the send message button to send a message to a recipient within the associated organisation. A user can directly send a message via Email, SMS, or Mobile App. Simply click the Message icon to open the Messaging pop-up, select the messaging type, and choose the recipients (either bulk messaging or individually). Complete the subject and message and click the Send button to complete the process and send the message.

22. Device airtime, data, SMS exceptions

This table represents the balances of the selected organisation's devices. By selecting an organisation on the map, the management agency user is able to view how much airtime, data, and SMS's are left on the selected organisation's devices. This table is displayed for management agency users to ensure that their complexes always have enough airtime, data, and SMS's to avoid any downtime services.

Interactive pie chart

The user can click on the pie chart segment to reveal a table with more information on the selected segment.

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