How to: Upgrade Firmware via Portal
Procedure for upgrading firmware via the Comb Portal Web site.
Prerequisites
Admin user for the organisation.
Step-by-step guide
Step | Description | Diagram |
---|---|---|
1 | Select Access Management → Organisation Devices. | |
2 | Click on the Quick Action button and select the Firmware option. | |
3 | A popup window will display indicating if a firmware version is available to be download onto the selected device. | |
4 | If there is no firmware upgrade available the popup window will indicate that no firmware upgrades are available. | |
5 | Click on the Upgrade button. The popup window will close. | |
6 | Wait approximately 10 minutes before checking the App firmware version. The version number must indicate the new version. | |
7 | Possible causes for failed upgrade:
| Solution:
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