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Import Complex from Comb Connect
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1. Login to Comb Portal (https://portal.comb-communications.com/login.jsf)
Enter your email address as registered on the system
Enter your password
Click on the LOGIN button
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2. Select the import CC Complex option from the menu (found under the Support Tab - left side of the screen)
Click on the Import CC Complex: This will take you to the Import Organisation from Comb Connect to Comb Portal process.
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A list of all the organisations that are linked to the current logged-in Installation company, will be displayed here. If you don't see your Organisation here then , your Comb Code might be loaded incorrectly on Comb Portal, in this case, you will need to contact Comb Communications Support department (011 0089 5825 or e-mail to support@comb-communications.com) to correct your comb code.
Click on the yellow import button to select the Organisation to import and start the import process.
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DESCRIPTIONS OF THE OPTIONS ABOVE | |
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Import MK II BB Device | Updates only take place once a day (during the night) |
Upgrade MKII BB DEVICE TO ONLINE (BBH code) | Performs system updates on the minute. Migrate MK II BB intercom and upgrades firmware for Near Real-time functionality |
UPGRADE MKII TO MKII LITE DEVICE | Upgrading hardware from MKII BB to MKII lite device migration |
UPGRADE TO MK II LITE PLUS DEVICE | Upgrading hardware from MKII BB to MKII plus device migration |
NONE – CREATE DEVICE LATER | Device hardware unavailable currently will link device later |
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