Navigation & Dashboard

Customise your dashboard header bar to suit your preferences by selecting the quick action buttons to display within the header bar.

  

Refresh and update the dashboard by clicking on this refresh button.

  

This component displays more information about the organisation/complex. This includes the complex name, installers, and their contact numbers. Quick action buttons are displayed to allow users to easily edit the organisation's details as well as the GPS coordinates of the complex.

   

Click this button to open the "Edit organisation" pop-up. Here a user can edit the organisation's details such as preferences, physical address, geolocation, and postal address.

  

This will open a pop-up of a map view with drag and drop functionality where the user can drag and drop the pin-point marker to target exactly where the complex is located.

  

This component displays the live status of the devices linked to the organisation. A user can simply click on a graph to open a detailed table allowing the user to view more information on the selected segment.

    

This component displays more information on the Messaging management of the complex/organisation. This includes your comb credit balance, the last time you recharged, the functionality to top up your account and create new messages.

Here you can send a message to other users within an organisation. A user can directly send a message either by Email, SMS, or Mobile App. Simply click the New Message button to open the "Create new message" pop-up. Select the messaging type and choose the recipients (either bulk messaging or individually). Complete the subject and message, then click the Send button to complete the process and send the message.

   

This section indicates your Comb Credit balance and your Status linked to the balance notifying the user whether their credit is low and needs a top-up.

  

If the organisations balance is running low, the user can easily top-up their account directly from the Dashboard. Simply click the "Top-up" button and follow the instructions to request a top-up.

   

This component indicates the devices that are linked to the organisation. A user can overview each of the device's name, type, and status. The user can further simply click on the device component to view a detailed breakdown and live status of the device.

     

View the status of each device with the ability to click on the device to open a pop-up with a detailed overview of the device.

   

This component provides a basic overview of the residential stats based on the user roles of the people living within the organisation. For example, the number of owners, occupants, workers or visitors who live in the organisation.

   

A user can directly access reports from the complex dashboard. Click the Reports button to open a pop-up that allows the user to easily generate reports directly from the dashboard. The report types consist of: Access report, Auth last used, Billing detail, Billing summary, Biometric enrolment, Excel reports, Scanner detail, and SMS billing summary reports.

  

This component allows the user to view and manage the organisations device licenses. The user can view the licenses that they own as well as the statuses such as "Active", "Expiring" and "Expired". This will help users ensure that device licenses are always "Active".

  

This button will navigate the user to the Comb store where he/she can view and manage their products and device licenses in more detail.

  

Installers are provided with a map view with the locations of their devices. The devices will be displayed in the form of a GPS marker that are colour coded based on their device status.

   

This marker represents the location of an offline device 

  

This pie chart represents the Installer's online and offline devices. Green indicating online and red indicating offline devices. The user can click on the pie chart segment to reveal more information on the selected segment. On the table represented, the Installer can view more information and have quick access to rebooting each device, viewing more information of each device, and configuring the device's settings.

  

This pie chart represents the signal strength of the Installers devices. Green indicates good and red indicates bad. The user can click on the pie chart segment to reveal more information on the selected segment. On the table represented, the Installer can view more information on the signal strength of each device and have quick access to configuring the settings of the device.

  

This pie chart represents the battery voltage of each of the installer's devices. The user can click on the pie chart segment to reveal more information on the selected segment. On the table represented, the Installer can view more information on the battery voltage of each device and have quick access to configuring the device's settings.

  

This pie chart represents the firmware version status of the Installer's devices.  Green indicates up-to-date, Amber indicates out-of-date, red indicates not supported and grey indicating unknown. The user can click on the pie chart segment to reveal more information on the selected segment. On the table represented, the Installer will be able to view more information on each device's firmware status as well as have quick access to updating each device's firmware by simply clicking on the associated settings button.

    

This pie chart represents the license statuses of the Installer's devices. The user can click on the pie chart segment to reveal more information on the selected segment. On the table represented, the Installer can view information on each device's license status and have quick access to navigate to the Comb store to manage their device licenses in more detail.

  

This table represents information on the different types of devices that are linked to the Installer. The Installer can view the different types of devices as well as the number of devices that are synced, how many are not synced and the total number of devices of each device type.

  

This table represents organisations that are linked to the Installer. From the dashboard, the installer will be able to view his organisations device's statuses, and easily edit their organisations by simply clicking the edit button associated with the organisation. This will open the edit organisation pop-up. Here the Installer can edit the organisations details and click "SAVE" button to apply the changes.

The user can simply click this button to navigate to the Comb store page where he/she can purchase and manage their device's licenses.

An organisation linked to the management agency that has active devices operating.

  

An organisation linked to the management agency that does not have any active devices operating.

   

  

This pie chart represents the number of times the authenticators have been used in the past month at a selected organisation. The user can click on the pie chart segment to reveal more information on the selected segment. On the table represented, the management agency user will be able to view more information on the authenticators used within that month at the organisation. The user will also have the ability to navigate to the Triggers page to further manage their authenticators.

  

This pie chart represents the network balances of the organisations devices. Green indicates resources are good, amber indicating resources are low and red indicating no resources. The user can click on the pie chart segment to reveal more information on the selected segment. On the table represented, the management agency user can view the organisation's device network balances in both airtime and data forms to ensure that the credit is always topped up so that services never experience any down-time.

   

A management agency user can click on the send message button to send a message to a recipient within the associated organisation. A user can directly send a message via Email, SMS, or Mobile App. Simply click the Message icon to open the Messaging pop-up, select the messaging type, and choose the recipients (either bulk messaging or individually). Complete the subject and message and click the Send button to complete the process and send the message.

  

This table represents the balances of the selected organisation's devices. By selecting an organisation on the map, the management agency user is able to view how much airtime, data, and SMS's are left on the selected organisation's devices. This table is displayed for management agency users to ensure that their complexes always have enough airtime, data, and SMS's to avoid any downtime services.