1. Visit https://portal.comb-communications.com/login.jsf and log in with your Email address and Password.
2. Once successfully logged in, select "NEW ORGANISATION" from the side menu.
5. Next, navigate to the Comb store from the side menu. ADMINISTRATION > COMB STORE
6. The Installer can then purchase licenses for the complex/organisation. Once licenses have been purchased, you will need to wait for Comb Support to verify the complex. Once verified the Comb Communications support team will contact the client to confirm that their account has been Verified.
1: To add devices click the "+" button on the top right-hand corner of the page.
2: This will navigate the user to the "ADD DEVICE WIZARD". Select the device you would like to add.
3: Once a device is selected the user will be navigated to the second step, "ALLOCATE DEVICE". The user is required to complete the configuration and allocation data fields below. Once completed click the "FINISH" button to add the device to the organisation.
The user can manage the devices linked to the organisation from the devices page, by clicking the "QUICK ACTIONS" button. This will bring up a menu of quick actions the user can complete on the device. These actions include:
The user can edit the devices Component settings and Relays by clicking the "QUICK ACTION" button and then selecting the "Components" option from the menu. This will navigate the user to the "Device component settings" page where the user can edit the settings as desired. Once completed, click the "SAVE" button to apply all changes and navigate back to the "Devices" page.
1: Click on the user's icon within a unit (Hexagon shape) to open the occupant's pop-up.
2: On the top right-hand corner of the pop-up, click the "ADD PERSON" button. A dropdown menu will appear. Click the " + PERSON" option to continue.
3: The "ADD NEW PERSON" pop-up will open. Complete the required fields to add a new person to the unit. Once completed click the "SAVE CHANGES" button to add the person to the unit.
Type | Description |
---|---|
Occupant | A legal entity that is currently residing in the unit. |
Owner | A legal entity that owns the property. |
Worker | A legal entity who visits the unit on a regular basis to complete some form of work or task |
Visitor | A legal entity who visits the unit on a regular basis |
4: Once the person has been added to the unit. The pop-up will close and the occupant's list will be updated with the new person added, as indicated below.
2: On the top right of the accordion, click the "ADD" button. A dropdown menu will appear. Click the " + PERSON" option.
3: The "ADD NEW PERSON" pop-up will open. Complete the required fields to add a new person to the unit. Once completed click the "SAVE CHANGES" button to add the person to the unit
Type | Description |
---|---|
Occupant | A legal entity that is currently residing in the unit. |
Owner | A legal entity that owns the property. |
Worker | A legal entity who visits the unit on a regular basis to complete some form of work or task |
Visitor | A legal entity who visits the unit on a regular basis |